Securus Technologies is an information technology company that is based in Dallas, Texas. Securus is the largest provider of detainee communication, government information management solutions, and parolee tracking in America. This company was founded in 1986 with four regional offices around Texas. The facility services more than 3450 institutions among then correction facilities, law enforcement, and public safety agencies. Securus inc has employed more than 1000 employees who cater for more than 1, 200,000 inmates in various correction facilities across North America.
Since its inception, Securus has been committed to providing quality services. The company has been dedicating resources all geared towards improving its services. In the course of execution of its duties, Securus has received numerous awards in recognition for providing high-quality services to their clients. Particularly, in 2016, Securus received an A+ rating accreditation from the Better Business Bureau (BBB) in recognition for its outstanding performance.
According to the vice president of operations, Danny de Hoyos, secures technologies has been working hard not only to receive an A+ accreditation from the Better Business Bureau but also to fulfill what they say to the public. He further added that the accreditation was voluntary on their side, but they worked hand in hand with the BBB in order to achieve the following required standards:
i. Build Trust- Securus worked hard to establish and maintain a positive record in the marketplace
ii. Advertise honestly- this standard requires all entities to observe the set standards of advertising and selling.
iii. Honor Promises – Securus will abide by all written agreements between them and their clients.
iv. Be Responsive- Securus will respond to any market dispute that may arise quickly in a professional way and in good faith.
v. Be transparent &safeguard privacy- this standard requires Securus to safeguard all the data they collect regarding their clients from mishandling.
Inmate calling providers are regulated by top networks like Securus Technologies. They’re responsible for monitoring, surveillance, and technical support of inmate calls. They regulate millions of minutes for inmate providers that secure their calls with their loved ones. It is important that they catch irregularities like the ones associated with Global Tel-Link because this allows them to ensure that all customers are receiving their allotted amount of minutes. PRN News reported that Global Tel-Link was quick to correct their inaccuracies and provide complimentary free inmate calling features to their Louisiana customers for a limited time.
Securus Technologies has expanded their services to include network services. They have proudly processed over 4.3 billion minutes over the past quarter. Their features include video chatting and other advanced technological solutions that save you time and money. You never have to worry about inmate calling that isn’t secured. They have received a Certification 1 process that will give them international access to IT solutions and communications training. They will be able to provide the necessary regulating services to an international network. They give the you the opportunity to talk more and to spend less money while communicating with your loved ones in a correctional facility.
Securus Technologies Features
You can video chat with your loved ones over the internet on those special holidays including their birthday. You can see them over a high definition picture and control the screen with a zoom in and out feature. Control the volume too with a one click adjustment feature.
Advanced Pay Options
You can pay for many features in advance, securely over the internet or telephone with friendly customer service assistance. They accept most debit and credit cards and you must be over the age of 18 to apply for service features. You never have to worry about locating an authorized agent.
Visit the Securus Technologies website for more details about services and promotions today.
This video here is an example of how technology can do good. It is a short clip showing a prisoner in jail video chatting with his son in what looks like a club setting. A band is setting up on stage and all the members of the band are calling to the prisoner through the video chat. It stirs up so many emotions for the prisoner that he begins to cry. She touches the screen with longing and pride as his son takes the stage to play with his band. It seems as if the prisoner used to play music as well and probably taught his son. In the end, it is clear that the prisoner is incredibly proud.
This kind of connection, provided by Securus Technologies, is absolutely vital to the health of a robust society. Just think about it, if you are a prisoner, wouldn’t you want connections to the outside world? Especially when it concerns your family in such an emotionally powerful way.
That connection right there is what connects a convict to the society that he lives in. Imagine being him. Imagine feeling connected to society before you leave prison. Wouldn’t you be much less likely to commit a crime? If you cared about the world that you are about to enter, you would not fall back into your old tendencies and commit new crimes. You would create a world in which you could participate in your son’s life and play music right next to him, wouldn’t you?
But look at it from the other side for a second. Imagine a prison that did not allow you to communicate with your family at all. Wouldn’t you feel disenfranchised? Wouldn’t you get angry at the world and perhaps want to commit more crime when you left prison? Study after study shows this to be true. Prisoners that feel like a part of society when they leave jail are much less likely to commit more crimes. Disenfranchised souls are much more likely to commit crimes. Which one do you want for your society?
I for one am glad to have companies like Securus Technologies around. The good people at this company allow prisoners to video chat with anybody outside of the person. All you need to do is set up an account and schedule a time. It’s that easy. And I’m hoping that every prisoner can connect with society before they leave through Securus.
Securus Video Visitation – Concert from Securus Technologies on Vimeo.